Shopping FAQs

If it’s not too much trouble, adhere to these guidelines: Check your login subtleties. Your login username is the email address you utilized for enrollment. On the off chance that you have failed to remember your secret key, kindly select the “Failed to remember your secret key?” choice on the Sign In page. Complete the data with respect to your enrollment subtleties and select the “Reset your secret key” choice. If it’s not too much trouble, ensure that your internet browser acknowledges treats. Our site might be going through framework upkeep. Provided that this is true, if it’s not too much trouble, stand by 30 minutes and attempt once more. In the event that you are as yet incapable to get to your record, you can contact our Customer Service Department.
Indeed, the more pieces you buy, the higher the markdown. For instance, assuming you purchase 10 pieces, you will acquire a 5% markdown. Assuming you are keen on buying in excess of 10 pieces, we would be glad to furnish you with a statement. If it’s not too much trouble, contact our Sales Department and give the accompanying data: The product(s) that you are keen on The specific request amount for every item Your ideal time period Any unique pressing guidelines, for example mass pressing without item boxes Our Sales Department will answer to you with a citation. If it’s not too much trouble, note that the bigger the request, the more postage you will save. For example, in the event that your request amount is 20, the normal delivery cost per unit will be a lot less expensive than if you simply get one piece.
Kindly sign into your record and select the shopping basket on the upper right of the page. You will actually want to see every one of the things that are as of now in the shopping basket. On the off chance that you wish to erase a thing from the truck, essentially click on the “Eliminate” button close to the thing. Assuming you wish to change the amount for any singular thing, basically enter the new sum you need to buy in the “Qty” segment.

Payment FAQs

PayPal is a solid and reliable installment handling administration that permits you to shop on the web. PayPal can be utilized when buying things with Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-Check (for example utilizing your standard Bank Account). We can’t see your card number as it is safely encoded through PayPal’s server. This restricts the danger of unapproved use and access.
Whenever you have submitted a request, you ought not to change your charging or transportation address data. To roll out an improvement, if it’s not too much trouble, contact our Customer Service. Division as quickly as time permits during the request handling stage to demonstrate your solicitation. On the off chance that the bundle has not been dispatched at this point, we will actually want to transport it to the new location. Be that as it may, on the off chance that the bundle has effectively been sent, the transportation data can not be changed while the bundle is on the way.
When your payment has been gotten, we will send you a warning email to illuminate you about the request. You can likewise visit our store and sign into your client record to really look at the request status whenever. In the event that we has gotten installment, the request status will show “Handling”.
Indeed. Whenever we have gotten a request and installment has been cleared, the receipt will be shipped off you through email.
We acknowledge Visa, PayPal, and so forth, as the installment techniques. Credit Card: Counting Visa, MasterCard, JCB, Discover and Diners. PayPal: The most helpful installment technique on the planet. Debit Card: counting Visa, MasterCard, Visa Electron.
For your insurance, your request is being handled by our installment confirmation group, this is a standard technique to ensure all exchanges made on our site are approved and your future buys will be handled in main concern.

Shipping FAQs

Whenever you have submitted a request, the transportation technique ought not to be adjusted. Nonetheless, you can, in any case, contact our Customer Service Department. Kindly do this as quickly as time permits during the request handling stage. It very well might be workable for us to refresh the delivery technique assuming you cover any distinction brought about in the transportation cost
If you wish to change the transportation address in the wake of putting in a request, kindly contact our Customer Service Department as soon as conceivable during the request handling stage to show your solicitation. On the off chance that the bundle has not been dispatched at this point, we will actually want to transport it to the new location. In any case, in the event that the bundle has as of now been transported, the transportation data can not be changed while the bundle is on the way.
The span relies upon the transportation strategy and the objective country. Conveyance times shift in light of the transportation technique utilized. In the event that the bundle can’t be followed through on schedule because of war, flood, hurricane, storm, seismic tremor, serious climate conditions, or whatever other circumstance which can’t be predicted or stayed away from, then, at that point, the conveyance will be delayed. In case of such deferrals, we will deal with the issue until there is a positive arrangement.
We transport around the world. The specific transportation rate fluctuates in view of the thing’s weight and the objective country. We will forever propose the most fitting delivery weight for our clients to assist with setting aside cash. Our objective is in every case quick and secure conveyance of things to our clients.
The conveyance cost relies upon the delivery technique that is chosen, alongside the transportation time and the objective country. For instance, assuming the transportation cost among UPS and FedEx is 10 US dollars, our recommendation is to pick which choice best meets your singular requirements, in view of cost and delivery time.
The item cost does exclude the transportation cost. The internet requesting framework will produce a delivery quote for your request.
At the point when your things have been dispatched, we will send a notification email to your enlisted email address. The following number is typically accessible inside the following not many long periods of dispatch and we will refresh the following data for you.
When we furnish you with the following number, you will actually want to check the thing conveyance status online by getting to the site of the important conveyance organization.
The following data regularly shows up following 2-3 workdays following dispatch. In the event that the following number isn’t accessible after this timeframe, there are a few potential causes. The transportation organizations have not refreshed the conveyance data on the site with the most state-of-the-art status; the following code for the bundle is inaccurate; the package has been conveyed quite some time ago and the data has lapsed; a few delivery organizations will eliminate the following code history. We would encourage you to contact our committed Customer Service Department and give them your request number. We will contact the transportation organization for your sake, and you will be refreshed once there is any additional data.
Customs is a legislative organization answerable for managing the shipments entering a particular nation or area. All shipments being shipped off or from the area should clear Customs first. It is generally the purchaser’s liability to clear traditions and pay the significant Customs obligations. We don’t add charges, VAT, obligations, or some other secret charges.
If the items are detained by Customs, the buyer is responsible for the clearance of the items.
If your items cannot be cleared from customs, please contact us first. We will conduct further investigations with the shipping company on your behalf. After payment has cleared, how long do I wait until my order is sent out? Our handling time is 3 business days. This means that your item(s) will generally be sent out in 3 business days.

After Sales FAQs

Cancellation before payment

In the event that you have not paid for your request yet, then, at that point, there is no requirement for you to reach us to drop it. We don’t handle orders until a matching installment has been gotten for the request. Assuming that your request is over seven days old is as yet neglected, you can not “reactivate” it by sending an installment, on the grounds that the costs of the singular things might have changed, alongside the money transformations and transportation rates. You should present the request again with another shopping basket.

Withdrawing an order after payment

On the off chance that you have effectively paid for a request and need to drop it, if it’s not too much trouble, contact our Customer Service Department straight away.

On the off chance that you are don’t know about an issue connecting with your request or you wish to transform it, if it’s not too much trouble, contact our Customer Service Department and put the request on pause while you choose. This will suspend the bundling system while you make changes.

On the off chance that the bundle has effectively been dispatched, we can’t drop or change the request.

On the off chance that you wish to drop a current request since you are ADDING different items, there is no compelling reason to drop the whole request. Basically, contact our Customer Service Department and we will deal with the refreshed request; there is typically no extra charge for this assistance.

Prior to returning any things to us, if it’s not too much trouble, read and adhere to the guidelines beneath. Kindly ensure that you comprehend our merchandise exchange and that you meet every one of the measures. The initial step is to contact our After Sales Service, if it’s not too much trouble, furnish us with the accompanying data:

  1. The first request number
  2. The justification behind the trade
  3. Photos plainly show the issue with the thing Subtleties of the mentioned substitution thing: the thing number, the name, and shading Your transportation address and telephone number.

Kindly note that we can’t handle any returned things which have been sent back without our earlier understanding. All returned things should have an RMA number. Whenever we have consented to acknowledge the returned thing, kindly ensure you compose a note in English containing your request number or PayPal ID with the goal that we can find your request data.

The return or RMA interaction must be started inside 30 schedules endless supply of your things. We can acknowledge returned items that are in their unique condition.

We value the quality and attack of our garments. Every one of the Women’s Clothing that we sell is assigned as OSRM (Other Special Regulated Materials) and, once sold, can’t be returned or traded in cases other than quality issues or mis-shipment. Quality Issues:

Would it be advisable for you to view anything as tangibly blemished, the thing should be gotten back to us in a similar condition as it was sent within 30 schedule days subsequent to getting the article of clothing it should be unwashed, unworn and with every one of the first labels attached. Despite the fact that we cautiously take a look at all stock for noticeable deformities and harm preceding shipment, it is the purchaser’s liability to really look at the item upon its appearance to ensure it is liberated from any imperfections or issues. Harmed products because of customer carelessness or things without their labels won’t be acknowledged for discount.

Mis-shipment: We will trade your item in situations where the bought item doesn’t match the thing requested. For example, it isn’t the shading that you requested (saw shading contrasts because your PC screen won’t be traded), or the thing you got doesn’t match the style that you requested. Kindly note:

All returned and traded things should be returned within 30 schedule days. Returns and trades will just happen for qualified items. We claim all authority to reject the return and trade of any things that have been worn, harmed, or had the labels eliminated. Assuming a thing we get has been worn, is harmed, has had its labels taken out, or is considered unsuitable for return and trade, we claim all authority to get back to you any resistant pieces. All item bundling should be flawless and not harmed at all.

Subsequent to reaching our Customer Service Department and agreeing, you will actually want to send the item(s) to us. Whenever we have gotten the item(s), we will affirm the RMA data you have given and audit the state of the item(s). Assuming every one of the important models has been met, we will deal with a discount in the event that you have mentioned one; then again, on the off chance that you have requested a trade all things being equal, the substitution will be shipped off you from our central command.