After Sales FAQs
In the event that you have not paid for your request yet, then, at that point, there is no requirement for you to reach us to drop it. We don’t handle orders until a matching installment has been gotten for the request. Assuming that your request is over seven days old is as yet neglected, you can not “reactivate” it by sending an installment, on the grounds that the costs of the singular things might have changed, alongside the money transformations and transportation rates. You should present the request again with another shopping basket.
Withdrawing an order after payment
On the off chance that you have effectively paid for a request and need to drop it, if it’s not too much trouble, contact our Customer Service Department straight away.
On the off chance that you are don’t know about an issue connecting with your request or you wish to transform it, if it’s not too much trouble, contact our Customer Service Department and put the request on pause while you choose. This will suspend the bundling system while you make changes.On the off chance that the bundle has effectively been dispatched, we can’t drop or change the request.
On the off chance that you wish to drop a current request since you are ADDING different items, there is no compelling reason to drop the whole request. Basically, contact our Customer Service Department and we will deal with the refreshed request; there is typically no extra charge for this assistance.
Prior to returning any things to us, if it’s not too much trouble, read and adhere to the guidelines beneath. Kindly ensure that you comprehend our merchandise exchange and that you meet every one of the measures. The initial step is to contact our After Sales Service, if it’s not too much trouble, furnish us with the accompanying data:
- The first request number
- The justification behind the trade
- Photos plainly show the issue with the thing Subtleties of the mentioned substitution thing: the thing number, the name, and shading Your transportation address and telephone number.
Kindly note that we can’t handle any returned things which have been sent back without our earlier understanding. All returned things should have an RMA number. Whenever we have consented to acknowledge the returned thing, kindly ensure you compose a note in English containing your request number or PayPal ID with the goal that we can find your request data.
The return or RMA interaction must be started inside 30 schedules endless supply of your things. We can acknowledge returned items that are in their unique condition.
Would it be advisable for you to view anything as tangibly blemished, the thing should be gotten back to us in a similar condition as it was sent within 30 schedule days subsequent to getting the article of clothing it should be unwashed, unworn and with every one of the first labels attached. Despite the fact that we cautiously take a look at all stock for noticeable deformities and harm preceding shipment, it is the purchaser’s liability to really look at the item upon its appearance to ensure it is liberated from any imperfections or issues. Harmed products because of customer carelessness or things without their labels won’t be acknowledged for discount.Mis-shipment: We will trade your item in situations where the bought item doesn’t match the thing requested. For example, it isn’t the shading that you requested (saw shading contrasts because your PC screen won’t be traded), or the thing you got doesn’t match the style that you requested. Kindly note:
All returned and traded things should be returned within 30 schedule days. Returns and trades will just happen for qualified items. We claim all authority to reject the return and trade of any things that have been worn, harmed, or had the labels eliminated. Assuming a thing we get has been worn, is harmed, has had its labels taken out, or is considered unsuitable for return and trade, we claim all authority to get back to you any resistant pieces. All item bundling should be flawless and not harmed at all.